Usage of Mobile Applications Amongst Older Adults: Retrospect and Prospect

Addressing age-specific issues related to IT usage is becoming increasingly significant. To consolidate the existing knowledge on the usage of mobile apps amongst older adults, this study synthesizes the research nature, patterns, and theoretical foundations in existing studies through a systematic literature review. Based on our investigation into the 22 identified articles, we find that previous studies on this topic focus mainly on app usage behaviors, app development and evaluation, and app usage learning and training. Prior studies are still fragmented and a more comprehensive and integrated framework is required to guide future research. Finally, we discuss the key antecedents of older adults’ app usage identified in reviewed articles and highlight seven heuristic topics with corresponding research questions for future research. Limitations of this review are also discussed

An Integrative Model of Consumer Trust in Internet Shopping

Despite the phenomenal growth of Internet users, the penetration rate of Internet shopping remains low. Previous works suggesting that the lack of trust is the major impediment stops consumers from building exchange relationships with Internet vendors. In this study, we synthesize the three theoretical perspectives of trust and perceived risk theory to develop an integrative model of consumer trust in Internet shopping. We empirically test the research model with a sample of 405 students in a local university. The results show that both perceived integrity and perceived risk have the greatest influence on consumer trust in Internet shopping. Propensity to trust exhibits a significant moderating effect on consumer trust and its antecedents. The implications of this study are noteworthy for both researchers and practitioners

The State of Electronic Word-Of-Mouth Research: A Literature Analysis

This study evaluates the current status of electronic word-of-mouth (eWOM) research through an exhaustive literature review of relevant articles. We have identified a total of 83 eWOM research articles published from 2001 through 2010. Published research into eWOM first appeared in peer-reviewed journals about ten years ago, and research has been steadily increasing. Among research topic area, the impact of eWOM communication was the most researched topic in the last decade. We also found that individual and message were the two mostly used unit of analysis in eWOM studies. Survey, secondary data analysis, and mathematical modeling were the three main streams of research method. Finally, we found diverse theoretical approaches in understanding eWOM communication. We conclude this paper by identifying important trends in the eWOM literature to provide future research directions

Online Consumer Reviews: Does Negative Electronic Word-of-Mouth Hurt More?

Web-based technologies have created numerous opportunities for electronic word-of-mouth (eWOM) communication. This phenomenon impacts retailers as this easily accessible information could greatly affect consumer purchasing decision. The connectivity of the Web allows one-to-many and many-to-many communications among users that make information spread much faster and broader, including the spread of negative information. In this paper, we investigate the impact of online consumer reviews on consumer online purchasing decision. Specifically, we compare the impact of both negative and positive eWOM using a laboratory experiment. Our results show that the mean values of emotional trust and intention to shop online are significantly lower in the negative treatment group. We expect the result of this paper will generate researchers and marketers’ interest in this important area of research and practice

The Effectiveness of Electronic Word-of-Mouth Communication: A Literature Analysis

Electronic word-of-mouth (eWOM) communication has been one of the most exciting research areas of inquiry. There is an emerging attention on the effectiveness of eWOM communication. The scope of published studies on the impact of eWOM communication is rather broad and the studies appear relatively fragmented and inconclusive. In this study, we focused on the individual-level eWOM research. We conducted a systematic review of eWOM research and identified key factors that are specific to the context of eWOM communication. We believe that this literature analysis not only provides us with an overview of the current status of knowledge within the domain of eWOM communication, but also serves as a salient guideline for future research directions

UNDERSTANDING SEXUAL HARASSMENT IN MASSIVELY MULTIPLAYER ONLINE ROLE-PLAYING GAMES: CRIME OPPORTUNITY AND AFFORDANCE PERSPECTIVES

With the popularity of massively multiplayer online role-playing games (MMORPGs), in-game sexual harassment has drawn tremendous attention from game players, game developers, and governments. Because of its devastating impact on victims, researchers from various disciplines have advocated the importance of understanding sexual harassment in MMORPGs. While information systems (IS) researchers have begun to investigate user behaviors in MMORPGs, research on deviant behaviors in MMORPGs remains scarce in the IS literature. With the inherent focus on sociotechnical factors in the IS discipline, we believe it is crucial to consider both the social and technical elements of sexual harassment in MMORPGs. Thus, our research aims to integrate crime opportunity theory and affordance theory to explain how MMORPG affordances give rise to the evaluation of favorable MMORPG environmental conditions for in-game sexual harassment and the inclination to sexually harass others in the games. This research-in-progress paper proposes a research model and presents our research design for examining sexual harassment in MMORPGs

How Loneliness Affects Problematic Facebook Use

The main objective of this paper is to show how loneliness affects problematic Facebook use. We integrated the concept of loneliness in the advanced cognitive-behavioral model of generalized problematic Internet use and empirically tested the model with 200 Facebook users. Our findings suggested that loneliness predisposes individuals to the development of problematic Facebook use and confirmed that the preference for online social interaction and mood regulation predict deficient self-regulation of Facebook use and which in turn leads to negative outcomes

Assessing the Quality and Knowledge Contribution of MIS Quarterly: A Citation Analysis

This paper employs citation analysis to investigate empirically the influence of MIS Quarterly on both IS and other literature. Specifically, we examine the impact of source article category, method type, and research area on article citation rates. Our results reveal that the citation-based quality indices of MISQ have been improving over the years. In addition, among the six categories of MISQ source articles, the methodological articles on average receive the most citings per article. Moreover, of the source articles employing different research methods, surveys, case studies, and lab experiments are more likely to be cited. Among source articles addressing different research areas, those focusing on IT and individuals receive the most citings per article. Finally, our analysis also shows that MISQ articles are well-cited by researchers from both IS and other disciplines, implying that IS does make knowledge contribution to other disciplines